Terms of Service

GlassPing provides a digital product: a unique QR code, emailed to you as a high-resolution image once you confirm your email address. You print it yourself, or use the optional third-party print link we provide, and place it where it can be scanned (for example, the inside of a windshield). Scanning the code opens a web form that delivers a message to your private GlassPing inbox at app.glassping.net, without revealing your phone number to the sender.

The QR code and inbox are free. GlassPing Plus is an optional paid subscription that adds replying, longer retention, an evidence-pack export, quiet hours, a block list, and additional stickers.

GlassPing is operated by GlassPing, Inc. (“GlassPing”, “we”, “us”). We do not ship any physical goods.

When you claim a GlassPing QR code you receive a non-exclusive, non-transferable license to use that code and its associated inbox for personal or business use. The code is yours to reprint as often as you like at no cost. You may not resell the code, sublicense it, or present it as your own product.

One account per email address, and one sticker on the free plan. Creating multiple free accounts to work around that limit is a breach of these terms.

GlassPing Plus is offered monthly or annually at the prices shown when you subscribe. Payments are processed by Lemon Squeezy, our Merchant of Record. Lemon Squeezy handles the transaction, issues your invoices, and is responsible for collecting and remitting any applicable sales tax or VAT. Your subscription is also subject to Lemon Squeezy’s terms.

Plus renews automatically at the end of each billing period, at the then-current price, until you cancel. Cancel any time from Settings in the app, which opens the Lemon Squeezy customer portal.

When you cancel, Plus stays active for the remainder of the period you have already paid for; we do not pro-rate partial periods. At the end of that period your account returns to the free plan.

If a payment fails, Lemon Squeezy will retry it. We keep your Plus features active during those retries; if the payment ultimately fails, the subscription ends and your account returns to the free plan.

Returning to the free plan is a change of features, never a deletion of your account. Your sticker, your QR code, your inbox and your account all remain. Specifically:

• Message retention shortens from 365 days back toward the free plan’s 30 days — but never to less than seven days from the moment of the downgrade, so you always have a window to export anything you need.
• Photos older than 48 hours stop being viewable, though the files are retained on the same schedule as their messages.
• Replying, evidence-pack export, quiet hours and the block list stop being available. Existing replies and blocks are retained, not erased.
• If you had more than one sticker, existing stickers keep working; you simply cannot claim new ones until you are back under the free limit or resubscribe.

Fulfillment is digital. We email your QR code image once you confirm your email address — confirmation is required, so that nobody can sign up an address they do not control. If it does not arrive, check spam, then use “Email me my QR code again” in the app, then contact us at contact@glassping.net.

If you use the optional print link, that order is placed with a third-party print service under their own terms, and we are not a party to it. We may earn a referral commission on such orders.

You agree not to use GlassPing to:

• break any law, or facilitate harassment, stalking, or fraud;
• impersonate another person or vehicle owner;
• collect or misuse the contact details of people who message you;
• place the code anywhere prohibited by local law or by the property owner.

We may suspend an inbox that is used to harm others. Senders who message a GlassPing code do so voluntarily and remain responsible for the content they send.

Access to your inbox is secured by a magic link sent to your registered email. Keep that email account secure; anyone with access to it can manage your inbox. Messages routed to you are deleted automatically at the end of your plan’s retention window — see the Privacy Policy.

If you are on Plus you can reply to a message. Replies are anonymous in both directions: the sender learns nothing about you, and you learn nothing about them. A reply is delivered only if the sender returns to the scan page in the same browser.

Refunds are handled under our Refund Policy. The QR code is free, so refunds concern GlassPing Plus only.

GlassPing is provided “as is.” We do not guarantee that every scan or message will be delivered, or that the service will be uninterrupted. It is not an emergency service and must not be relied on as one. To the maximum extent permitted by law, GlassPing’s total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim — which, on the free plan, is zero.

We may update these terms as the product evolves. Material changes will be reflected by the “last updated” date above. Continued use after a change means you accept the revised terms.

Questions about these terms? Email contact@glassping.net.